My Personal Nightmare

I bought a 2007 Impala from a Lithia dealership. This is the 4th car purchased from this dealership in 10 years. At that time I was aware that this dealership was being sold. I was assured by my salesperson (went with new owner) and the finance associate (stayed with Lithia) that we could take the car to Lithia Chevrolet of Caldwell (ID). After driving this car for about 200 miles, we noticed a funny vibration at 50 mph. We took it to Chevrolet of Caldwell to have them find and fix the problem. This is when the nightmare began. We were told that there were 2 different sized wheels on this car - 17" on driver side and 16" on passenger side. They refused to fix the problem as the tires were not under warranty. Explaining to the Sales Manager that we purchased this car from Lithia as he saw it, he accused us of switching the wheels. This we would never do. It would cost over $500 to go out, buy identical 16" stock wheels (if they could be found - which I couldn't) and tires to fit have them mounted and installed by someone with equipment to do that. Doing this could have compromised our safety which we would never do. This either happened at the factory, Lithia's dealership or somewhere in between. Lithia's corporate office told us not our fault - not our problem. Well, I'm here to tell them "OH YES IT IS!!!" I am in the process of writing letters to Lithia, their managers, board of directors, chevrolet, and GM. I've filed complaints with 3 states and the Better Business Bureau. I'm also 'rating' them on as many auto dealer rating sites I can find as well as posting on the internet. Tomorrow I'll be posting addresses and phone numbers for others to use.